Refund & cancellation

Last updated 31 August 2026

Before going live: replace the bracketed placeholders below with your registered business name, address, and contact email. Have someone review this once — these are drafts, not legal advice.

Founder decision needed: the refund window below is a draft. Confirm the number of days and the cut-off event before publishing.

Cooling-off period

You may cancel and receive a full refund within 7 days of payment, provided your programme has not started — that is, before your onboarding access is issued.

After the programme starts

Once onboarding access is issued and work items are assigned to you, the enrollment is non-refundable. This is because each participant is assigned a unique set of work items that are removed from the pool and cannot be reassigned to others.

If we cancel

If we postpone or cancel your start and cannot offer you another start date, you receive a full refund.

How refunds are made

Approved refunds are processed to the original payment method through Razorpay, typically within 5–7 working days of approval.

How to request

Write to us from the email you paid with, via the contact page, with your payment reference.